Shipping policy

Hudson & Iron

Every Hudson & Iron order is prepared with care to ensure your markers arrive safely and ready for the course.

Complimentary U.S. Shipping

We offer complimentary standard shipping on all orders shipped to addresses within the United States.

There is no minimum purchase requirement.

Order Processing

In-stock orders are typically prepared and shipped within 1–3 business days after payment is confirmed.

Business days are Monday through Friday, excluding U.S. postal holidays.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Domestic Delivery

Orders are shipped using trusted carriers, including USPS and UPS.

Standard domestic delivery typically takes approximately 2–5 business days after shipment, depending on the destination and carrier service.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or other circumstances outside our control.

International Shipping

International shipping is available to eligible destinations shown during checkout.

Shipping charges are calculated at checkout based on destination and available shipping services.

International customers are responsible for any applicable import duties, taxes, customs fees, or brokerage charges unless checkout explicitly states otherwise.

These charges are not included in our complimentary U.S. shipping offer.

International delivery times vary by country and customs processing.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates may take up to 24 hours to appear in the carrier's system.

Incorrect Shipping Addresses

Please verify your shipping address before completing your purchase.

If you discover an error, contact us as soon as possible. We will do our best to correct the address before shipment.

Once an order has shipped, address changes may not be possible.

Additional shipping charges resulting from an incorrect address provided at checkout may be the customer's responsibility.

Lost or Damaged Shipments

We take care in packaging every order.

If your package arrives damaged, or tracking indicates delivery but you cannot locate your order, please contact us with your order number.

For damaged packages, please retain the packaging and provide photographs when possible.

We will review the circumstances, assist with carrier claims when appropriate, and work toward a resolution consistent with applicable law.

Limited Releases and Preorders

Hudson & Iron products may be offered in limited quantities.

Unless specifically identified as a preorder, products available for purchase are intended to be in stock and ready for processing.

If we offer preorders in the future, estimated shipping dates and applicable terms will be clearly communicated before purchase.

Shipping Delays

If we cannot ship an order within the timeframe originally promised, we will contact you regarding the delay and provide available options, including cancellation and a refund, as required by applicable law.